Privacy Policy

Last updated: July 15, 2026

This Privacy Policy explains how PAC Lumber & Hardware (“PAC,” “we,” “us,” or “our”) collects, uses, and shares information when you visit pacbuildingpro.com (the “Site”) or contact us for products, buildings, or services. We are a Tennessee business located at 3856 US-70, Waverly, TN 37185, and we serve customers primarily in Tennessee and the surrounding region.

Information We Collect

Information you give us. When you request a quote, fill out a contact or building-inquiry form, apply for financing or rent-to-own, subscribe to updates, or otherwise reach out, we may collect your name, email address, phone number, mailing or project address, and details about the building, materials, or services you’re interested in.

Information collected automatically. Like most websites, we automatically collect certain technical information when you browse the Site — such as your IP address, browser and device type, pages viewed, links clicked, referring website, and general location (city/region). We collect this using cookies and similar technologies (see below).

Cookies & Similar Technologies

We use cookies and similar tools to keep the Site working, understand how it’s used, and improve your experience — including measuring the performance of our advertising. These fall into a few categories:

• Essential — needed for the Site to function (for example, security and basic session features). These are always on.
• Analytics — help us understand which pages and buildings are popular so we can improve. We use Google Analytics 4 and Microsoft Clarity.
• Advertising — help us show relevant ads and measure their results, including retargeting visitors who have shown interest. We use the Meta (Facebook) Pixel and Google Ads.

How We Use Your Information

• Respond to your inquiries and provide quotes, buildings, materials, and services.
• Process financing or rent-to-own requests you submit.
• Send you information, follow-ups, and marketing about our products and services (you can opt out anytime).
• Operate, maintain, secure, and improve the Site.
• Understand our audience and measure and improve our advertising.
• Comply with legal obligations and enforce our terms.

How We Share Information

We do not sell your personal information for money. We share information only as needed to run our business and the Site, including with:

• Service providers who work on our behalf — for example, our website host, email/marketing platform (Brevo), and analytics providers (Google, Microsoft).
• Advertising partners (Meta and Google) through the cookies and pixels described above, so we can measure and target our advertising. Depending on your state’s law, this activity may be considered “targeted advertising” or a “sale/share” of information; you can opt out as described below.
• Legal and safety reasons — if required by law, to protect our rights, or in connection with a business transfer.

Your Choices & Opt-Outs

• Marketing emails: use the unsubscribe link in any email, or contact us and we’ll remove you.
• Cookies: most browsers let you block or delete cookies in their settings.
• Google Analytics: install the Google Analytics Opt-out Browser Add-on.
• Meta & Google ads: adjust your Meta ad preferences and Google ad settings, or opt out of interest-based ads at the DAA and NAI.
• Global Privacy Control: where applicable, we honor recognized opt-out preference signals.

Tennessee & Other State Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising. Tennessee’s Information Protection Act and similar state laws provide these rights to qualifying residents. To make a request, contact us using the details below and we’ll respond as required by applicable law. We will not discriminate against you for exercising these rights.

Children’s Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Data Security & Retention

We use reasonable safeguards to protect the information we collect and keep it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is 100% secure.

Text Messaging (SMS)

PAC Building Pro offers a text messaging program through which customers who have purchased a building from us may receive text messages about their project — scheduling, deliveries, crew arrival, and completion — and may text us questions about their project. Participation is optional and is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile phone number and your consent to receive messages are used solely to communicate with you about your project, and are never sold or shared with any third party. Text-messaging opt-in data and consent are not shared with anyone.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. See our text message terms for full details.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above.

Contact Us

Questions or privacy requests? Reach us at:

PAC Lumber & Hardware
3856 US-70, Waverly, TN 37185
Email: ca****@************ro.com
Or use our Contact page.